Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Professional Education Center
    PO Box 7447
    Chico, CA 95927-7447

    Copyright © 1986-2017 Professional Education Center. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 1986-2017 Professional Education Center. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Professional Education Center. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Professional Education Center or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Professional Education Center and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Professional Education Center believes that customer conduct violates applicable law or is harmful to the interests of Professional Education Center and its subsidiaries.



  • Privacy Policy
  • Professional Education Center use of personal information that you may submit to Professional Education Center through this Web site is governed by the Professional Education Center Privacy Policy.



  • Shipping & Delivery
  • At this time, Professional Education Center ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Professional Education Center ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



  • Return Policy
  • GUARANTEE: If you are not satisfied with the content and presentation of this program, notify the registrar by 12 noon on 1st day of attendance for refund of registration fees. CANCELLATIONS: Up to 7 days before the program choose: Registration fee refund minus $25 per day administrative fee or full value credit letter. Cancellation within 7 days: No monetary refund. Send a substitute or request a credit letter (minus $25/day administrative fee) which will allow you to apply fees to a future program of your choice. If program cannot be held due to circumstances beyond our control (natural disaster, strike, etc.) the seminar will be rescheduled if possible. Registrants may choose free admission to the rescheduled program, credit voucher good for any future PEC program, Registrants may choose free admission to the rescheduled program, or credit voucher good for any future PEC program, no cash refunds.  PEC reserves the right to substitute qualified speaker(s) in response to emergency circumstances beyond our control. CE tuition, travel/meal expenses are tax deductible.  Consult your tax advisor for details.



  • Store Hours
  • Customer service is available 9am to 3:30pm PT defined on the Contact Us page of this Web site.